FAQ - Ideal

Vera Savelkouls

FAQ - Ideal

Shipping & returns:
After placing your order it will take about 1-3 working days before your order is shipped out! Sometimes it could take a little longer especially during particularly busy periods it may take up to a week. 

You will receive an email when your order is send out! 

How long will it take to receive my order?
Once shipped most orders take anywhere from 1 to 3 business days to arrive. International shipping delivery times may vary between 1 and 12 weeks. 

What is this store's return and exchange policy?
Unfortunately I won't be able to offer returns and exchanges, so please make sure your order is correct before you place it! If anything goes wrong with your order, please contact me! :) 

SHIPPING METHODS

Netherlands:

☆ Brievenbus (without tracking) € 2,88 
Kaarten of buttons

☆ Brievenbus pakket (with tracking) € 4,10
Shirts, kaarten of buttons

☆ Standaard pakket (with tracking) € 6,75
Hoodies en sweat shirts

EUROPE

☆ International  €  7,75
Can be used on small orders like postcards

☆ International with tracking € 9,30
Can be used on all orders

When you select a tracked shipping option at checkout, you will receive a tracking number when your order is send out which will update throughout the journey. 

Do you ship outside the Netherlands?
Yes!! If you have any questions please sent me an email or contact me on instagram!

IDEAL
Het is ook mogelijk om te betalen via Ideal of een tikkie. Via het contactformulier (knopje boven en onderaan de pagina) kun je aangeven waar je interesse in hebt. Vervolgens zal ik contact met je opnemen! Vergeet niet je adres te vermelden. Ik doe mijn best om de berichten zo snel mogelijk te beantwoorden.

Where is your shop based?
Tilburg, Netherlands

All sales are final so please check the size chart before you purchase an item.